fatal error

[Delpfine]

I haven't had time to work on my shop in a while. I just tried to open the shop and to get to admin and couldn't. Here's what I get trying to open admin (same for the shop, just one directory up):

Warning: require(/[removed]/shop/library/locator.php) [function.require]: failed to open stream: No such file or directory in /[removed]/shop/admin/index.php on line 16

Fatal error: require() [function.require]: Failed opening required '/[removed]/shop/library/locator.php' (include_path='.:/usr/local/lib/php-5.2.17/lib/php') in /[removed]/shop/admin/index.php on line 16

[leo]

It seems that /shop/library/locator.php file doesn't exist on your server. If it does, then check its permission.

[Delpfine]

locator.php is there. I changed the permissions to 777, but still get the same error.

[leo]

Do you use SSL? Try to disable it.
Isn't the file corrupt? Re-upload it.
If none of them solves the issue, the path is wrong.

[Delpfine]

I uploaded a new file. No change. It's not using SSL just for the shop. The path is right.

[leo]

Do you have cpanel or similar? Can you give me access to it in PM?

[Delpfine]

I can't get to the admin control panel to give you access. Can you tell me how to do it programatically in a file?

[Delpfine]

I did give Brent access a while back.

[Delpfine]

Leo,

I just sent e-mail to webmaster with the account info for you.

But, did you want access to the Alegro control panel or the control panel of my hosting account?

Delpfine

[leo]

To the second one if possible, please.