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Check out problem

Posted: Tue Apr 17, 2012 6:11 pm
by mike24williams
hi,
I have a problem when processing to the checkout. It gets as far as payment information where you can review your address but it wont progress from this point.

I have set the product qantity to 10
the payment method is paypal
and shipping is free so I have selected shipping but entered no value

any thoughts would be welcome

best regards

mike

Re: Check out problem

Posted: Wed Apr 18, 2012 4:51 am
by Brent
Could you do a screen print where it stops.

Re: Check out problem

Posted: Wed Apr 18, 2012 5:23 am
by leo
You have no payment method installed/enabled or customer is not in Paypal's geo zone.

Re: Check out problem

Posted: Wed Apr 18, 2012 1:36 pm
by mike24williams
hi both,
I looked at my settings and paypal was selected and enabled and it's geo zone was all zones. I removed all the settings saved. so there is no payment method available. Re entered the settings as preveous and it worked.

Once again thanks for your quick responce

best Regards

Mike