Check out problem

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mike24williams
Posts: 57
Joined: Mon May 23, 2011 10:34 pm

Check out problem

Post by mike24williams » Tue Apr 17, 2012 6:11 pm

hi,
I have a problem when processing to the checkout. It gets as far as payment information where you can review your address but it wont progress from this point.

I have set the product qantity to 10
the payment method is paypal
and shipping is free so I have selected shipping but entered no value

any thoughts would be welcome

best regards

mike

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Brent
Site Admin
Posts: 4459
Joined: Sat Dec 12, 2009 3:35 pm
Location: Canada eh

Re: Check out problem

Post by Brent » Wed Apr 18, 2012 4:51 am

Could you do a screen print where it stops.

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leo
admin
Posts: 4320
Joined: Sun Dec 13, 2009 8:27 am
Location: Hungary

Re: Check out problem

Post by leo » Wed Apr 18, 2012 5:23 am

You have no payment method installed/enabled or customer is not in Paypal's geo zone.

mike24williams
Posts: 57
Joined: Mon May 23, 2011 10:34 pm

Re: Check out problem

Post by mike24williams » Wed Apr 18, 2012 1:36 pm

hi both,
I looked at my settings and paypal was selected and enabled and it's geo zone was all zones. I removed all the settings saved. so there is no payment method available. Re entered the settings as preveous and it worked.

Once again thanks for your quick responce

best Regards

Mike

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