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Email issue
Posted: Tue Jun 11, 2013 1:15 pm
by Hara Host
Hello to all the community.
I installed alegrocart but I have some problems ...
1) when you register a user emails are not sent to the administrator and the user
2) When I send email (administrative side Customers -> Mail) to the user it is not received
3) (the administrative side -> Customers -> Newsletter) newsletter is not received
What I can do?
Why?
Server: centos 6.3, PHP version 5.3.19, MySQL version 5.1.68, Apache 2.2.23
Thank you very much
Re: Email issue
Posted: Tue Jun 11, 2013 3:00 pm
by Brent
In admin->settings under the email tab, make sure you have the box yes to send emails checked.
In the email box above, make sure you have a valid email.
I am assuming you are on a production server that has a valid send mail service.
Re: Email issue
Posted: Wed Jun 12, 2013 1:37 am
by Hara Host
Thank you for your response.
Brent wrote In admin->settings under the email tab, make sure you have the box yes to send emails checked.
Done! It does not work
In the email box above, make sure you have a valid email.
Email is valid
I have cPanel control panel
Re: Email issue
Posted: Wed Jun 12, 2013 8:10 am
by leo
Check your spam folder.
Re: Email issue
Posted: Wed Jun 12, 2013 8:19 am
by Hara Host
yes, there is nothing
Re: Email issue
Posted: Wed Jun 12, 2013 9:30 am
by Brent
Ask your host it sendmail requires authentification.
We are using the php mail function.
Re: Email issue
Posted: Sun Jun 23, 2013 8:19 am
by kjm306
Hi,
Me too having the same problem.My hosting provider advised me to use SMTP in php code which is sending mail.Please guide me on how & where to use the following information:
SmtpUser
SmtpPass
SmtpServer
SmtpPort
Thank you
Re: Email issue
Posted: Mon Jun 24, 2013 5:24 am
by Brent
We are working on the issue right now. We have it workin on some servers, but need to refine it and most testing.