Question regarding the creation of a customer account

General Support for technical Issues relating to AlegroCart
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ds_robert
Posts: 41
Joined: Fri Mar 01, 2013 5:26 am

Question regarding the creation of a customer account

Post by ds_robert » Wed Apr 24, 2013 2:31 am

I am trying to create a test account.

First I made a purchase using a guest account.

I then attempted to make another purchase as a guest and used the email that I had previously used. I got this error message:
"Error: E-Mail Address is already registered!"

So, I now go and try to create an account using the email address I used to make my guest purchase and I get this error message:
"Error: E-Mail Address is already registered!"

Is this what AlegroCart is designed to do i.e. only allow a single purchase from an email address used for a guest purchase?

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Brent
Site Admin
Posts: 4459
Joined: Sat Dec 12, 2009 3:35 pm
Location: Canada eh

Re: Question regarding the creation of a customer account

Post by Brent » Wed Apr 24, 2013 3:48 am

Go to the login, enter the email you used, and check forgotten password. It will send you an email where you reset the password.
Yes , a guest account is usually for one time purchase, but this is how you make it a regular account.

ds_robert
Posts: 41
Joined: Fri Mar 01, 2013 5:26 am

Re: Question regarding the creation of a customer account

Post by ds_robert » Wed Apr 24, 2013 4:09 am

Many thanks Brent :-)

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