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Checkout isn't working
Posted: Fri Feb 15, 2013 9:40 am
by Delpfine
Nothing happens when I click the checkout button.
I modified the cart.tpl, but still nothing happens when I substitute the original cart.tpl for my changed version.
Thanks!
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 10:03 am
by Brent
I just tried it. I added a product to cart, and either in the cart or from the Checkout button at the top, I am redirected to the login page where I can either create an account to guest checkout. Do you get there?
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 11:38 am
by Delpfine
Yes, sorry. I should have mentioned that nothing happens when you click checkout after you are logged in.
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 11:57 am
by Brent
After you are logged in, when you click checkout, you would be directed to shipping page, and then once shipping is selected, you go to payment page, and then on to checkout confirm.
It appears you must not have any shipping methods set up.
Here is a link to setting up shipping.
viewtopic.php?f=22&t=80
You need at least on method set up in admin from the available choices in extensions. Same with payment.
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 12:00 pm
by Delpfine
Duh. I'll check it out. Thanks.
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 12:32 pm
by Delpfine
I enabled and configured Zone. I enabled and configured Paypal. Still, nothing happens when I click checkout.
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 1:15 pm
by leo
Is your customer's zone in the shipping zone?
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 1:21 pm
by Delpfine
yes, US.
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 2:21 pm
by Brent
And you have an active shipping zone that covers the US.
Re: Checkout isn't working
Posted: Fri Feb 15, 2013 2:33 pm
by Delpfine
Shipping zone United States all zones is enabled. I configured it to have free freight for orders over $25.00.