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Plz help !!! problem with order
Posted: Mon Apr 18, 2011 3:52 am
by buikhanh
HI! This my problem.
My order has been processed but it has nothing in history order and admin database!
I dont know why???
Re: Plz help !!! problem with order
Posted: Mon Apr 18, 2011 4:12 am
by leo
Hi!
Can you give us a little bit more information?
What was the payment method used during checkout?
Re: Plz help !!! problem with order
Posted: Mon Apr 18, 2011 4:44 am
by buikhanh
This video about my prloblem. I use xampp 1.7, firefox 4.0
http://www.youtube.com/watch?v=5Ru9apUf8z4
thanks for your help!
Re: Plz help !!! problem with order
Posted: Mon Apr 18, 2011 7:29 am
by Brent
The problem is probably your store zone in admin->settings under the store localization tab.
If the country and zone you have set there are not in the shipping / payment zones for this order,
when you choose warehouse pick-up, the shipping address changes to your store address.
This affects the payment process, which is using that zone.
Set your payment method to use all zones for now and that should correct the problem.
Let us know how you make out.
The order process was modified yesterday,for another reason, that would have made this order fail.
Re: Plz help !!! problem with order
Posted: Tue Apr 19, 2011 12:48 am
by buikhanh
Thanks so much! Thanks!!!
