Shipping Address & Payment Address Problem

General Support for technical Issues relating to AlegroCart
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ink
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Joined: Tue Mar 08, 2016 9:01 pm

Shipping Address & Payment Address Problem

Post by ink » Sat Mar 26, 2016 3:22 am

Hi Leo, Brent,

I have problem when the guest checkout. Both of Shipping Address & Payment Address become the same address. Both are mention address of the guest. Why My Store Address doesn't appear here? I have filled completly in store setting.

thanks

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leo
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Re: Shipping Address & Payment Address Problem

Post by leo » Sat Mar 26, 2016 9:02 am

Where should your address appear?
Please explain.

ink
Posts: 23
Joined: Tue Mar 08, 2016 9:01 pm

Re: Shipping Address & Payment Address Problem

Post by ink » Sat Mar 26, 2016 3:15 pm

I want it the address to appear just like original Alegrocart. Both Address work well in original Alegrocart. In my store does not.

Thank

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leo
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Re: Shipping Address & Payment Address Problem

Post by leo » Sun Mar 27, 2016 1:56 am

Your site is in maintenance mode, so I cannot check it.

ink
Posts: 23
Joined: Tue Mar 08, 2016 9:01 pm

Re: Shipping Address & Payment Address Problem

Post by ink » Sun Mar 27, 2016 2:21 am

It is up now. Kindly pls check.

Actually I am still working on localhost. The problem is the same.

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leo
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Location: Hungary

Re: Shipping Address & Payment Address Problem

Post by leo » Sun Mar 27, 2016 3:48 am

I cannot see any issue.
Could you create a screenshot?

ink
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Joined: Tue Mar 08, 2016 9:01 pm

Re: Shipping Address & Payment Address Problem

Post by ink » Sun Mar 27, 2016 4:40 am

one of the address should be my store address.
you can see that both address is your address (costumer address). How come? how to fix

tks

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leo
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Re: Shipping Address & Payment Address Problem

Post by leo » Sun Mar 27, 2016 5:27 am

No.
Shipping address is the address where the products must be shipped.
Payment address is the address that is displayed in the invoice and where the invoice must be sent.
So, both address is related to the customer.

ink
Posts: 23
Joined: Tue Mar 08, 2016 9:01 pm

Re: Shipping Address & Payment Address Problem

Post by ink » Sun Mar 27, 2016 5:46 pm

Ach.. so..

I am sorry for my miss understanding on that.
Thank you so much for all your effort to help.

kind regards

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leo
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Location: Hungary

Re: Shipping Address & Payment Address Problem

Post by leo » Mon Mar 28, 2016 12:54 am

No problem, just ask whenever you have question.

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