Unable to update meta tags for home page

General Support for technical Issues relating to AlegroCart
Delpfine
Posts: 142
Joined: Fri Feb 08, 2013 3:47 pm
Location: Austin, TX

Unable to update meta tags for home page

Post by Delpfine » Mon Jun 09, 2014 10:45 am

I want to update the meta tags for my home page. I changed them and saved them in admin > Configure > Home page > Meta Tags. However when I leave and then return to the Meta Tags page, it reverts to my old tags. The updated info is gone.

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leo
admin
Posts: 4320
Joined: Sun Dec 13, 2009 8:27 am
Location: Hungary

Re: Unable to update meta tags for home page

Post by leo » Mon Jun 09, 2014 11:41 pm

Can you add new home page entry?

Delpfine
Posts: 142
Joined: Fri Feb 08, 2013 3:47 pm
Location: Austin, TX

Re: Unable to update meta tags for home page

Post by Delpfine » Tue Jun 10, 2014 7:56 am

I created two new home page entries. However, they don't "stick." I can change the status to disabled (or enabled) by clicking on the icon in the list. But it will still say enabled (or disabled) in the actual settings. When I paste in source code for the description, save or update, then check back and it will be gone.

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leo
admin
Posts: 4320
Joined: Sun Dec 13, 2009 8:27 am
Location: Hungary

Re: Unable to update meta tags for home page

Post by leo » Tue Jun 10, 2014 9:54 am

Do you have AC128?

Delpfine
Posts: 142
Joined: Fri Feb 08, 2013 3:47 pm
Location: Austin, TX

Re: Unable to update meta tags for home page

Post by Delpfine » Tue Jun 10, 2014 9:59 am

Don't know what that is.

Delpfine
Posts: 142
Joined: Fri Feb 08, 2013 3:47 pm
Location: Austin, TX

Re: Unable to update meta tags for home page

Post by Delpfine » Tue Jun 10, 2014 10:02 am

Oh, you mean AlegroCart 1.2.8! I think so. How can I check that?

Delpfine
Posts: 142
Joined: Fri Feb 08, 2013 3:47 pm
Location: Austin, TX

Re: Unable to update meta tags for home page

Post by Delpfine » Tue Jun 10, 2014 10:04 am

I still have the install.pdf. It is AC128.

Delpfine
Posts: 142
Joined: Fri Feb 08, 2013 3:47 pm
Location: Austin, TX

Re: Unable to update meta tags for home page

Post by Delpfine » Tue Jun 10, 2014 10:36 am

It's also happening in Admin > Catalog > Category. I'm trying to add meta tags and they disappear. I add them, save, and when I check back what I added is gone!

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leo
admin
Posts: 4320
Joined: Sun Dec 13, 2009 8:27 am
Location: Hungary

Re: Unable to update meta tags for home page

Post by leo » Tue Jun 10, 2014 11:30 am

Well my friend, everything works like a charm from Hungary.
Just test New Delpfine Welch Designs Home page entry.
Modifying Category was not an issue for me.

Try to use another browser.


PS: On the home Page Entries page do not use the icons to change the status. There is a little bug in it, that must be fixed. Use the drop-down menu.

Delpfine
Posts: 142
Joined: Fri Feb 08, 2013 3:47 pm
Location: Austin, TX

Re: Unable to update meta tags for home page

Post by Delpfine » Wed Jun 11, 2014 7:12 am

Hmm, you're right. No problem with Firefox. I've not had problems in Admin with IE before. I wonder what's going on. Thanks for your help, Leo!

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